Returns & Exchanges
We want you to be completely satisfied with your Roamer of Switzerland purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all security tags and protective films remain intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the timepiece in its original luxury presentation box and secure it within a sturdy shipping carton to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing